Shipping Policy
At Red Sun Food, we are committed to providing efficient and reliable shipping services. Please review our shipping policy below:
Local Delivery
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We offer free local delivery Monday to Friday, with deliveries scheduled by area.
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Orders must be received before the assigned delivery date to be included in the scheduled delivery.
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If an order is placed after the cutoff time, it will be scheduled for the next available delivery day.
- Minimum order amount required for free local delivery:
- Los Angeles County area: MOA $700
- Riverside County area: MOA $1000
- San Diego County area: MOA $1800
UPS & Truckload Shipments
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Orders requiring UPS or truckload shipping will be quoted for shipping costs first.
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A shipping quote will be sent to the customer for approval.
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Once the customer agrees to the quote and the invoice is paid, the shipment will be scheduled with the appropriate shipping carrier.
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Shipments will be arranged on the next available shipping day after payment confirmation.
Order Inspection & Issue Resolution
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Upon receiving your order, please inspect all items immediately.
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If there are any issues, damages, or missing items, contact us as soon as possible, and we will assist in resolving the issue promptly.
For any questions or special shipping requests, please contact our customer service team.